TrustYou Appoints Travel & Tech Industry Veteran Alan Young Vice President of...
Online reputation management (ORM) market leader for the hospitality industry, TrustYou, has appointed Alan Young as its VP of Strategic Partnerships. The long-time industry veteran, who brings...
View ArticleEvolution of Hotel Survey: From Pushing Paper to Post Stay Emails, Online...
Once upon a time a hotel survey was filled out in-room on paper. Then it evolved and became electronic, in the form of a post-stay email from the hotel. Now online reviews on third-party sites are...
View ArticleReputation, Reviews & Revenue: TrustYou Launches Reputation Machine
As TrustYou CEO & Co-Founder Ben Jost describes it: half man, half machine. The Reputation Machine, a holistic approach to increasing reviews, content distribution, strategic marketing and driving...
View ArticlePhoCusWright® Founder Philip Wolf joins TrustYou Board
Online reputation management (ORM) market leader for the hospitality industry, TrustYou, has added PhoCusWright Founder Philip Wolf to its board. Wolf, an accomplished entrepreneur credited with...
View ArticleTrustYou Releases Insightful New eBook to Aid Independent Hotel Marketing...
TrustYou, the world's largest feedback platform, announces today the release of its latest eBook: Branding Without A Brand Name - An Independent Hoteliers Guide To Building Brand Value. This eBook...
View ArticleHotelchamp partners with TrustYou and offers review content to users
Today, TrustYou and Hotelchamp officially announce their partnership to help hotels improve the online guest experience. TrustYou's established Meta-Reviews service will complement Hotelchamp's...
View ArticleTrustYou’s Direct Guest Messaging Tool Enables Compatible Connection With...
TrustYou, the world's largest guest feedback platform, seeks to help hotels meet the needs and requirements of the modern guest and to digitize the industry with constant product updates and...
View ArticleThe Evolution of the Review | By Benjamin Jost
While it's unlikely that Mary and Joseph left a scathing TripAdvisor review after being turned away at the Inn in Bethlehem, hotel reviews have been around, in various forms, since the first hotel...
View ArticleTrustYou's Guest Feedback Platform Gains Traction in India Through New...
TrustYou, the world's largest guest feedback platform, announces today its latest partnership with Taj Hotels Palaces Resorts Safaris. With the majority of hotels based in India, this collaboration...
View ArticleA Winning Guest Feedback Formula for Your Hotel's Success | By Benjamin Jost
As we enter into the planning period for 2018, you might be talking about revenue forecasting, occupancy rates prediction, holiday promotions - but have you factored in the winning guest feedback...
View ArticleBridging the Gap Between Operations and Guest Feedback | By Benjamin Jost
Looking back on the past year, one of the biggest buzzwords in the digital space has been the 'tech stack' (or technology stack). While there aren't too many people talking about it in hospitality,...
View ArticleTrustYou Launches the First All-In-One Guest Feedback Platform with New...
TrustYou begins the new year with a significant upgrade, releasing an integrated guest feedback platform and exciting review marketing features to help hotels achieve ROI. Hotels can now access the...
View ArticleTrustYou Wins #1 in the HotelTechAwards 2018 for “Reputation and Review...
Hotel Tech Report has named TrustYou 2018's top-rated Reputation Management Software based on data from thousands of hoteliers in over 40 countries around the world. More than 100 of the world's elite...
View ArticleTrustYou Partners With All 400 B&B Hotels To Improve Guest Experience and...
B&B Hotels, one of Europe's fastest growing hotel brands, decided to expand its collaboration with TrustYou's all-in-one guest feedback platform for all 400 properties. Since 2012, TrustYou's tools...
View ArticleA Decade of Review Excellence: TrustYou Celebrates Its 10 Year Anniversary
TrustYou, the world's largest guest feedback platform, celebrates its 10th anniversary today and looks back on a decade of helping hoteliers handle their guest feedback and online reviews with success...
View ArticleTrustYou Study Emphasizes Importance of Online Feedback Management And Review...
TrustYou, the world's largest guest feedback platform, today released its most recent study on the importance of online feedback management and collection that shows that hotels can significantly...
View ArticleTrustYou Study Emphasizes Importance of Online Feedback Management And Review...
TrustYou, the world's largest guest feedback platform, today released its most recent study on the importance of online feedback management and collection that shows that hotels can significantly...
View ArticleHotels Catch Up to OTA Best Practices with TrustYou’s Review Marketing Solutions
TrustYou, the world's largest guest feedback platform, unveiled impressive results proving the correlation between Review Marketing Solutions and increased revenue, in partnership with NH Hotels. The...
View ArticleBlog - Encouraging Guests To Leave Feedback - Are You Doing It Right?
For hotels, guest feedback brings a world of possibilities, including the chance of using one’s reputation for marketing. What can be easier and more effective than attracting new guest through the...
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